Last Edited: 25 March 2025
Cloud2 Labs (“Cloud2 Labs”, “we”, “our” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, store, process, transfer, share, and use data that identifies or is associated with you (“personal information”). Cloud2 Labs provides a technology platform via its web application (the “App”). This Privacy Policy applies to your use of the App and our website (available at [https://cloud2labs.com/]) (together, the “Service”). Please ensure that you have read this Privacy Policy and understood how we collect, store, use, and disclose your personal information before accessing or using the Service.
1. Who is responsible for the use of your personal information
Cloud2 Labs is the controller of the personal information we hold about you in connection with your use of the Service. This means that we determine and are responsible for how your personal information is used.
2. Personal information we collect from you and how we use it
2.1. Information you provide to us directly
We collect personal information that you voluntarily submit directly to us when you use the Service. This can include information you provide to us through the Site, when you set up an account on the App, correspond with us by email or otherwise, subscribe to our mailing lists or other forms of marketing communications, when you report a problem with the Service, or use other features of the Service.
2.2. If you choose not to provide such personal information, we may not be able to provide those parts of the Service to you or respond to your other requests.
2.3. Information we collect automatically
We also automatically collect personal information about how you access and use the Service, and information about the device you use to access the Service. This includes:
- Information about the features you use and the pages you view.
- Information about your device (such as your IP address, device identifier, device type, model, and manufacturer).
- Information about your usage patterns (such as how often you use the Service and your language settings).
2.4. We use this information to provide you with the features and functionality of the Service, to monitor and improve the Service, and to develop new products and services.
2.5. We may link or combine the personal information we collect about you and the information we collect automatically. This allows us to provide you with a personalized experience.
2.6. We may anonymize and aggregate any of the personal information we collect so that it does not directly identify you. We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the Service, and developing new features. We may also share such anonymized and aggregated information with others.
3. How long we store your personal information
We store your personal information no longer than necessary, in accordance with legal obligations and legitimate business interests. However, we may retain your information longer if required by law.
4. Recipients of personal information
We may share your personal information with:
- Service providers and advisors who perform services for us.
- Third parties at your request, such as other users of the Service.
- Affiliates, including subsidiaries and parent companies.
- Purchasers and third parties in connection with business transactions.
- Law enforcement and regulators for legal compliance.
5. Marketing and advertising
We may contact you with information about our products and services, including marketing messages. You can opt out by clicking the unsubscribe link in our emails.
6. Protecting, storing, and transferring your personal information
We implement security measures to protect your personal information. Personal information may be transferred to and stored in countries outside your jurisdiction, including the United States.
7. Your control over your information
You may update your profile, control device access, modify or delete your information, and manage communication preferences through the App settings or by contacting us.
8. Cookies
We use cookies and similar technologies to distinguish users and analyze how they interact with the Service. You can manage your cookie preferences in your browser settings.
9. Tracking technologies in emails
Our emails may contain tracking pixels to measure engagement. You can block these through email settings.
10. Links to third-party sites
Our Service may contain links to third-party websites. We are not responsible for their privacy policies.
11. Our policy toward children
The Service is not directed at persons under 18. If we learn that we have collected personal information from a child under 18, we will delete it.
12. Changes to this policy
We may update this Privacy Policy periodically. Changes take effect when posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [Insert Contact Information].